Contact Us

Contact Our Team For Fast IPTV Setup & Assistance

Have Questions ? Contact Our IPTV Support Team

Whether you need help configuring your Smart TV, activating a 24-hour free test, or choosing the perfect package for your home, our technical assistants are online around the clock to ensure you get immediate support.
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Pre-Sales Queries

Have questions about our channel list, compatibility with your specific device, or setup durations? Chat with our sales experts before buying.

Technical Support

Need help with your M3U link, EPG configuration, or account activation after completing payment? Our tech team is ready to assist you.

Reseller Partnerships

Looking to start your own business and resell high-quality IPTV packages with a dedicated panel and discount credits? Contact our partnership manager.

Head Office

Jln Cempaka Wangi No 22
Jakarta - Indonesia

Email Support

support@ibprotv.com

Let's Talk

Phone : +33 7 4557 6364

COMMON QUESTIONS

Frequently Asked Questions

Find quick answers to the most common questions about our premium IPTV packages, device compatibility, setup process, and server stability.
What is included in the premium IPTV packages?

Our packages include over 18,000+ premium live global channels, complete sports and cinema bouquets, and an extensive VOD library of movies and TV series with automatic daily updates.

Our service works flawlessly on all major platforms: Smart TVs, Amazon Firestick, Android boxes, smartphones (iOS & Android), MAG devices, PCs, and laptops via apps like IPTV Smarters Pro or Smart ONE.

Activation is completely streamlined and fast. You will receive your dedicated M3U link or portal credentials via email and WhatsApp within 5 to 10 minutes after successful transaction completion.

No, you do not need a VPN. Our private VIP servers are advanced, highly secure, and optimized to work directly with any standard European broadband internet connection.

By default, standard plans (Basic & Standard) allow 1 connection at a time. If you need simultaneous streaming on multiple screens, our VIP Luxury package offers up to 4 concurrent connections.

We offer 100% secure payment gateways. You can complete your purchase easily and safely using major credit cards or verified global payment options like PayPal.

We implement zero-buffering architecture combined with continuous load-balancing. Our engineering team monitors servers 24/7 to ensure zero freezes, especially during major live sports events.

Download the recommended IPTV player app for instant access on your phone or TV.