- +33 7 4557 6364
- support@ibprotv.com
Contact Us
Contact Our Team For Fast IPTV Setup & Assistance
Have Questions ? Contact Our IPTV Support Team
Have questions about our channel list, compatibility with your specific device, or setup durations? Chat with our sales experts before buying.
Need help with your M3U link, EPG configuration, or account activation after completing payment? Our tech team is ready to assist you.
Looking to start your own business and resell high-quality IPTV packages with a dedicated panel and discount credits? Contact our partnership manager.
Jln Cempaka Wangi No 22 Jakarta – Indonesia
support@ibprotv.com
Phone : +33 7 4557 6364
COMMON QUESTIONS
Frequently Asked Questions
What is included in the premium IPTV packages?
Our packages include over 18,000+ premium live global channels, complete sports and cinema bouquets, and an extensive VOD library of movies and TV series with automatic daily updates.
Which devices and apps are compatible with your service ?
Our service works flawlessly on all major platforms: Smart TVs, Amazon Firestick, Android boxes, smartphones (iOS & Android), MAG devices, PCs, and laptops via apps like IPTV Smarters Pro or Smart ONE.
How long does the account activation take after payment ?
Activation is completely streamlined and fast. You will receive your dedicated M3U link or portal credentials via email and WhatsApp within 5 to 10 minutes after successful transaction completion.
Do I need a VPN to use your IPTV streaming service?
No, you do not need a VPN. Our private VIP servers are advanced, highly secure, and optimized to work directly with any standard European broadband internet connection.
Can I use my IPTV subscription on multiple devices at once ?
By default, standard plans (Basic & Standard) allow 1 connection at a time. If you need simultaneous streaming on multiple screens, our VIP Luxury package offers up to 4 concurrent connections.
What are your accepted secure payment methods ?
We offer 100% secure payment gateways. You can complete your purchase easily and safely using major credit cards or verified global payment options like PayPal.
How does your anti-freeze server technology work ?
We implement zero-buffering architecture combined with continuous load-balancing. Our engineering team monitors servers 24/7 to ensure zero freezes, especially during major live sports events.
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+33 7 4557 6364